This section sets out our policy on how we (N M Rothschild & Sons Limited) use and store personal information that you provide to us through this website and by other means.

If you submit an application for a product with us, the terms and conditions of that product will take priority over this policy. Please refer to the terms and conditions on your application form for more information.

If you have not submitted an application for a product, this privacy policy will apply to all personal information that we hold about you.

For the purpose of the Data Protection Act 1998 (the 'Act') we act as data controller. Our registered address is N M Rothschild & Sons Limited, New Court, St. Swithin's Lane, London EC4P 4DU. Our registered company number is 0092579.

Information we collect

We collect and process personal information that you provide through this website and through other means. We typically collect:

• information that you provide by filling in any forms on our website;
• records of correspondence (including emails, letters and recordings of telephone calls);
• details from surveys that we ask you to complete (although you do not have to respond to surveys); and
• details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, and the resources that you access.

Cookies

This website uses cookies. Cookies are small files that are stored on the hard drive of your computer which help us to improve our site and to deliver a better and more personalised service. Many websites use cookies and you can find more information about them (including how to disable them if you wish) at: http://www.allaboutcookies.org, a website run by an industry body. As this website is not run by us, we are not responsible for its contents.

Please note that if you disable cookies, you may be unable to access parts of our website.

We use cookies to estimate our audience size and usage pattern, to store information about your preferences, to allow us to customise our site and to recognise you when you return to our site.

What we do with your information

We use information that we have about you to enable you to apply for our products and services and to assist you with this process (for example, we may use your information to fill in application forms for you).

If you are a returning customer, we will link information that you provide to information that we already have about you.

We may also use information that we have about you to prevent fraud and money laundering and in order to verify your identity.

We may use your information to ensure that our site is presented in an effective manner, to notify you about changes to us or our service, for our general internal business use and for marketing. More information about how we use your information in relation to marketing can be found below.

If you contact us by telephone, we may record the call and we may use the recordings for training, security and quality control purposes.

Who we disclose your information to

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may also disclose your personal information to third parties including:

• fraud prevention agencies and other similar organisations;
• those who provide a service to us or are acting as our agents, on the understanding they will keep the information confidential;
• anyone to whom we transfer or may transfer your account, your application or our business;
• anyone to whom we need to provide such information in order to comply with our legal obligations or any regulatory process.

How we store your personal data

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk.

Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We will not retain your personal data longer than is necessary for our business purposes. However, we are required by law to store information for some time.

If we give you a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (‘EEA’). It may also be processed by staff operating outside the EEA, who may work for us or for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Marketing

We use the information you provide to identify products and services that we provide or that others provide that may be of interest to you. We may contact you in relation to these products or services from time to time. However, you will always be given the option to tell us that you do not want your contact information to be used in this way when you provide your contact information.

You can change your preferences at any time by contacting us

Links to other websites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information we hold about you and you may exercise your rights in accordance with the Act by contacting us. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

We may update this policy from time to time. Any changes we may make will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

If you have any questions about this privacy policy, contact us